Refund Policy
Refund Policy
Last updated: December 03, 2025
1. Refund Eligibility
We offer refunds under the following conditions:
- Request made within 7 days of purchase
- No tests have been attempted from the purchased test series
- Technical issues that prevent access to purchased content
2. Non-Refundable Items
The following items are not eligible for refunds:
- Test series where one or more tests have been attempted
- Purchases made more than 7 days ago
- Free test series or promotional items
3. Refund Process
To request a refund:
- Contact our support team with your order details
- Provide a reason for the refund request
- Wait for approval (usually within 2-3 business days]
- Refund will be processed to the original payment method within 7-10 business days
4. Partial Refunds
In some cases, we may offer partial refunds at our discretion.
5. Contact Us
For refund requests or questions, please contact our support team.
