Refund Policy

Refund Policy

Last updated: December 03, 2025

1. Refund Eligibility

We offer refunds under the following conditions:

  • Request made within 7 days of purchase
  • No tests have been attempted from the purchased test series
  • Technical issues that prevent access to purchased content

2. Non-Refundable Items

The following items are not eligible for refunds:

  • Test series where one or more tests have been attempted
  • Purchases made more than 7 days ago
  • Free test series or promotional items

3. Refund Process

To request a refund:

  1. Contact our support team with your order details
  2. Provide a reason for the refund request
  3. Wait for approval (usually within 2-3 business days]
  4. Refund will be processed to the original payment method within 7-10 business days

4. Partial Refunds

In some cases, we may offer partial refunds at our discretion.

5. Contact Us

For refund requests or questions, please contact our support team.